Insurance Claims...

Your insurance policy is a contract between you and your insurance company. Do not be intimidated when dealing with them. Your insurance company agrees to provide agreed upon services in return for the premiums that you pay to them. It is your money and your contract with the insurance company. Insist that your needs as a customer are met. Do not allow your insurance agent to minimize the claim situation.

Most people don't have an in-depth knowledge of collision repairs and find themselves at the mercy of repair shops and insurance companies.  There are several things to consider when looking for a shop to repair your vehicle. One of the most important, if not the most important concern, should be quality.

An automobile is typically the second largest investment you'll ever make. It can be very difficult to actually see the quality of a repair. Most repairers pride themselves on a good-looking job, but more important than the outward appearance of the finished product is the underlying structure. Today's automobiles rely almost entirely on inner structure for safety; the outer panels that you see are merely cosmetic coverings

One of the best indicators for quality is reputation.

Ask around and you'll undoubtedly find a neighbor or relative that has had to have collision work done on their vehicle.  Odds are, if they are happy with the job, Simpson's did that job.  Someone who had to return to the repair shop several times with problems has had the misfortune of choosing a shop with quality problems.